What Managed IT Services means to us?
Most business owners find themselves needing a reliable IT support team to help them run their business smoothly. We at Computit, strives to help you with your day-to-day IT management by Strategic planning, 24/7 Support Service, Security control, Staffing requirements and Continuous improvements.
We will ensure that our services improves your staff productivity, optimizes business processes, reduces risk, offers flexibility and increases business continuity.
Our customers are our first priority. We tailor our solutions to suit your business needs. We resolve every ticket quickly and efficiently, allowing you to focus on your core business without distraction or unacceptable levels of downtime.
How we can Help
24/7 Service Desk
Say 'No More' to technology lags which bring down your teams productivity. If you choose us as your IT provider you can access our 24/7 support service whenever you need it.
We will start working on your requests within 15 minutes. If you're unable to work at all, we'll begin fixing your problem immediately.
We are obsessed over providing you with exceptional service
Proactive Maintenance & Monitoring
Our managed IT service is designed for you to experience fewer IT problems due to the constant monitoring and maintenance carried out by our proactive support team.
By keeping a close eye on potential triggers for trouble and planning improvements on an ongoing basis, our team will reduce the number of times IT issues stops your team from working. We will also analyse the root-cause of recurrent problems to avoid repetition.
We offer wide range of solutions such as email filtering, network security, web security, data protection and end to end protections services to keep your organisation secure. With our services you will receive a high level of security that gives you a great peace of mind
You have access to our online portal where you can see the progress of your ticket. Its an All in One management tool that allows you to send tickets and receive updates on it.
Your dedicated network administrator will identify any vulnerabilities in your organization and poor security behaviors. They will ensure you comply with our security best practice checklist, resulting in more secure data and helping you adhere to regulatory compliance standards. You'll also be provided with regular service reports and reviews, with analysis of tickets and trends, and recommendations for further improvements to performance and security.
Onsite IT support and Remote Services
We offer both Onsite and Remote IT support services for greater flexibility. We can also tailor these services to match your budget.
So if you require IT staff for a short period of time or need immediate support, be assured that we are on our way to help you
Why choose our Managed IT services
Our mission is to help you grow your business, while we take care of all your IT needs
24/7 Support Service
Partnerships and accreditation with major
Advanced Monitoring & Maintenance
In-House IT Experts
Remote and onsite services
Computit's IT managed services were recommended to me when our security was breached with hefty loss of data. During this crucial season, Computit gave us a peace of mind by restoring and securing all our data safe from outside influences.See the Video
Want to discuss your IT needs
If you are looking for a local or national partner who can look after your IT needs, then give us a call to see how we can bring a positive impact to your company.
Interested in our other services? We also help with Network security, Cloud Computing, Back up solutions, Web development, Managed Office 365