Re-Pump Australia is a leading pump sales, service and installation business specialising in the water and wastewater industry.
Several years ago, we were seeking an innovative, hands on and cost effective IT provider who understood the needs of small to medium business, and who could assist us in achieving technology advancements in our fast growing and dynamic workplace. Computit were recommended by word of mouth and after meeting with Peter Stack we signed a managed services agreement. Five years down the track we are very satisfied with our decision based on the high standard of service and solutions Computit provide.
In addition to the ongoing managed services which keeps our computers and IT requirements running smoothly on a day to day basis, Computit have assisted us in achieving other efficiencies in the workplace. Over the past 12 months Computit have designed and implemented an electronic timesheet system which directly interfaces with our payroll program bringing about considerable savings in efficiency, accuracy and productivity. Replacing the previous paper based system which caused many a headache, our techs in the field now submit their timesheets and job costing information daily via an app on their phones or ipad. This information is then viewed and approved in a simple to use database by managers via a website. Once approved the information directly interfaces into our payroll and job costing systems saving hours of data entry time and doubling handling.
Computit have also designed and implemented an interactive electronic forms system for us, specifically designed to manage Workplace Health and Safety. This also replaced a paper based system and our techs now have access to our library of safety forms which can be electronically accessed, completed, signed off and submitted while they are on site. This supports our commitment to provide a high standard of safety for our employees and assists in ensuring we meet our safety obligations keeping our paperwork in order.
I would recommend Computit to any business who require an expert, proactive IT provider to support and advise on their technology requirements and goals.
Finance Manager of Re-Pump Australia
I stumbled across Computit by accident and have been so happy with them!
Computit is now an integral part of my Software business. Computit supports me with business growth, code writing for new functions, app design and writing, help desk, data storage and website maintenance. One of the main things that set Computit apart from other IT companies, is that you can ring up and speak to an IT expert easily. No waiting on hold or being transferred around to another part of the country. I can also set up meetings any time I like to go over progress or ask questions.
The team at Computit are also amazing problem solvers. I let them know how I want something to work in my Software program and they come up with a solution that works for me and the program.
I also love that all the IT expert staff at Computit are employed by Computit, that they not sub contractors, as I have found with other IT companies.
What I have found with Computit is not just an IT company, but an actual team that I feel a part of and who feel are a part of my software business.
Computit provides my software business with industry expertise delivered in a personal manner......a rare combination!
Kindy Portal PTY LTD
Copy Cat Printing is the largest digital printer in Brisbane CBD. We found Computit from a referral basis. It was a recommendation, and after having a meeting with Peter and hearing how they conduct their business it was a no brainer.
We have 10 computers which need constant care and tweaking. We need ongoing help with many issues like programs not working and email issues and upgrades etc
As we are deadline driven, we would be in big trouble without Computit OnCall remotely logging in. Computit generally have a quick reaction to a problem situation and get the job done. Computit fix our computers in a timely fashion.
I would highly recommend Computit. Try them and have someone get to your work when you need the response time and to have it recorded correctly with a history of what they performed verses waiting for someone to turn up when it’s too late.
Director of Copy Cat Printing