Re-Pump Australia is a leading pump sales, service and installation business specialising in the water and wastewater industry.
Several years ago, we were seeking an innovative, hands on and cost effective IT provider who understood the needs of small to medium business, and who could assist us in achieving technology advancements in our fast growing and dynamic workplace. Computit were recommended by word of mouth and after meeting with Peter Stack we signed a managed services agreement. Five years down the track we are very satisfied with our decision based on the high standard of service and solutions Computit provide.
In addition to the ongoing managed services which keeps our computers and IT requirements running smoothly on a day to day basis, Computit have assisted us in achieving other efficiencies in the workplace. Over the past 12 months Computit have designed and implemented an electronic timesheet system which directly interfaces with our payroll program bringing about considerable savings in efficiency, accuracy and productivity. Replacing the previous paper based system which caused many a headache, our techs in the field now submit their timesheets and job costing information daily via an app on their phones or ipad. This information is then viewed and approved in a simple to use database by managers via a website. Once approved the information directly interfaces into our payroll and job costing systems saving hours of data entry time and doubling handling.
Computit have also designed and implemented an interactive electronic forms system for us, specifically designed to manage Workplace Health and Safety. This also replaced a paper based system and our techs now have access to our library of safety forms which can be electronically accessed, completed, signed off and submitted while they are on site. This supports our commitment to provide a high standard of safety for our employees and assists in ensuring we meet our safety obligations keeping our paperwork in order.
I would recommend Computit to any business who require an expert, proactive IT provider to support and advise on their technology requirements and goals.
Finance Manager of Re-Pump Australia
I stumbled across Computit by accident and have been so happy with them!
Computit is now an integral part of my Software business. Computit supports me with business growth, code writing for new functions, app design and writing, help desk, data storage and website maintenance. One of the main things that set Computit apart from other IT companies, is that you can ring up and speak to an IT expert easily. No waiting on hold or being transferred around to another part of the country. I can also set up meetings any time I like to go over progress or ask questions.
The team at Computit are also amazing problem solvers. I let them know how I want something to work in my Software program and they come up with a solution that works for me and the program.
I also love that all the IT expert staff at Computit are employed by Computit, that they not sub contractors, as I have found with other IT companies.
What I have found with Computit is not just an IT company, but an actual team that I feel a part of and who feel are a part of my software business.
Computit provides my software business with industry expertise delivered in a personal manner......a rare combination!
Kindy Portal PTY LTD
Copy Cat Printing is the largest digital printer in Brisbane CBD. We found Computit from a referral basis. It was a recommendation, and after having a meeting with Peter and hearing how they conduct their business it was a no brainer.
We have 10 computers which need constant care and tweaking. We need ongoing help with many issues like programs not working and email issues and upgrades etc
As we are deadline driven, we would be in big trouble without Computit OnCall remotely logging in. Computit generally have a quick reaction to a problem situation and get the job done. Computit fix our computers in a timely fashion.
I would highly recommend Computit. Try them and have someone get to your work when you need the response time and to have it recorded correctly with a history of what they performed verses waiting for someone to turn up when it’s too late.
Director of Copy Cat Printing
Darcy Air and Electrical Services specialises in Industrial and Commercial Electrical Maintenance and Installation.
We had been recommended to Peter and Computit when we were at a critical point in our business moving forward and our current system at the time was incapable of sustaining the load we would be requiring. We had some bad experiences with ‘one man bands’ who became unreliable as we need support at unusual hours of the day and night. We also had no backup system (unknown to us) and our security had been compromised.
Computit have not only secured our system, but they have given us the peace of mind that all of our historical and sensitive data is now locked up and safe from any outside influences. They have also liaised with our industry specific software to enable it to run efficiently and securely as well as tidying up and storing our sensitive data linked to this system. They have upgraded our server and sped up the real time access to our database from our on the job devices where our staff log directly into the software ‘live’ to complete safety and compliance documents and add their times and notes to each job.
We thoroughly recommend Peter and his staff for their excellent knowledge and availability. They have given us the peace of mind we need to expand with the knowledge that our system is reliable and secure. They also explain things in ‘layman’ terms so that we understand exactly what they are doing and why.
Xenia Constructions is a privately-owned boutique construction and fitout organisation with offices in both Brisbane and Sydney.
It was 2 years ago when Xenia was going through a rapid growth period and it was time to upgrade our IT to keep up with our changes. I was looking for a company that would support and understand what we needed in relation to system backup, share drives and virus protection. I found Computit online and once meeting with Peter it was clear that Computit could provide what we needed hassle free.
I was looking for a system that could support our multiple projects by providing access to our in-house software and share drives from any laptop, computer or mobile device with an internet connection.
Peter explained how Computit could provide a cloud server environment with backup and recovery, data migration and IT support for all staff, without having to sign a long term fixed, inflexible contract. I knew our company was still growing and we would need to further review our IT requirements in less than 12months.
From day one, David, Wendy and all the help desk staff at Computit have provided us with a professional, responsive and extremely knowledgeable service. Nothing ever seems too much trouble for the friendly staff.
As our company continues to grow, so too does the service provided to us from Computit with system upgrades, increasing number of user support, remote access and webhosting.
If you are looking for an organisation to support your everyday IT needs, with a team of experienced and knowledgeable technicians’, with a transparent and uncomplicated business relationship then I strongly recommend Computit.
I look forward to continuing to develop our business relationship as our organisations’ IT requirements continue to grow nationally.
Finance & Administration Manager
Xenia Constructions (Qld) Pty Ltd